1.8 Create Field Activity

Reference: Stop Premise Based Service Process Model - Page 1 for the associated business process diagram.

Group: Pending SA/SP Monitor Process

Actor/Role: CC&B

Description: A stop Field Activity may be created if configured and is required. CC&B links the Stop Field Activity to the SA/SP. The Pending SA/SP Monitor Process also creates Field Activities for Pending Starts and Stops if the Field Activity is not already created and is required.

•	Manual Process: A Field Activity may be created when the CSR or Authorized User initiates the Stop Service.

•	Automated Process: A Field Activity may be created when the Pending SA/SP Monitor Process is executed.

Process Name

•	Pending SA/SP Monitor - PSASPM - Creates field activities shortly before the start/stop date if field activities have not already been created.

Entities to Configure

•	To Do Type

•	To Do Role

•

SA Type

•

FA Type

•	FA Type Profile

Available Algorithms

•	CI_SASPFWCRE - This algorithm type causes field activities to be created for pending start and pending stop service agreements shortly before the pending start / stop date IF FIELD ACTIVITIES DO NOT ALREADY EXIST.

•	SSFW-INTV MR - This algorithm creates a start or stop meter read and updates the SA/SP with the meter read if the SA/SP is associated with an interval meter.